The Day the Music Actually Died

  http://www.flickr.com/photos/artyfakt/4939184801/ Singer-songwriter Don McLean is credited in popular culture for coining the phrase “The day the music died” in his best-known song, “American Pie.” That “day” was the day a plane crash killed musician Buddy Holly, one of McLean’s Continue reading The Day the Music Actually Died

TSA vs Kwik Trip-The Intellectual Insanity of Institutionalizing Lousy Service

Recently I did two seemingly unrelated activities that sparked thought, analysis, and frustration. First, I flew to Phoenix and back. Second, I bought milk and bananas at my local convenience store. Spending hundreds of dollars on a plane ticket entitles Continue reading TSA vs Kwik Trip-The Intellectual Insanity of Institutionalizing Lousy Service