TSA vs Kwik Trip-The Intellectual Insanity of Institutionalizing Lousy Service

Recently I did two seemingly unrelated activities that sparked thought, analysis, and frustration. First, I flew to Phoenix and back. Second, I bought milk and bananas at my local convenience store. Spending hundreds of dollars on a plane ticket entitles Continue reading TSA vs Kwik Trip-The Intellectual Insanity of Institutionalizing Lousy Service